Our Solutions
The Service Never Stops
M3 differentiates itself from its competition by the level of customer service we provide. Each client is assigned both a primary and a secondary consultant. Our response, follow-up and follow- through are second to none. we guarantee to respond to your needs quickly with onsite support within two (2) hours for an emergency affecting the entire staff. As part of our routine, we follow-up with our clients daily, providing summaries of the work performed, with an opportunity to respond with questions. This level of detail corresponds with our invoicing, to easily match our tasks with our invoices.
M3 Technology Consultants provides a variety of Solutions which are customizable to fit your business needs. This list is not extensive of all our capabilities so please don’t hesitate to ask if you have additional requirements:
- Software and hardware procurement
- Network services, cabling, connectivity, printing and IP management
- Helpdesk services and on-site support
- Server maintenance and systems administration
- ISP connectivity, web site development, outsourcing and setup, domain name registration
- Firewall and router installation and configuration
- Software patch management
- Wireless installation and configuration
- Operations manuals and HW/SW inventory management
- Account and user policy management
- Corporate antivirus implementations
- Industry specific software installation and configuration
- Hardware maintenance and repair
- Disaster recovery and business continuity
- Contract Options
M3 Technology Consultants will provide the Solution that is right for you. Whether you want set costs per month or only need assistance as problems arise we will tailor our plans to meet your company’s needs. All our clients are asked to agree to a basic set of terms that clarifies the relationship between our companies. We will also provide you with our rates up front with notification of any rate changes in the first quarter of the calendar year.
