“I wanted to follow up since your last check-in on how you all (M3) are doing. I just got off a conference call with Javi and Jared. They have been working on a software issue for us for a while. The software is through Bentley (gINT), and we’ve been trying to avoid purchasing extra licenses. We’ve tried using SofTrack (in two different situations) which hasn’t been successful. Javi and Jared worked on this together and came up with a solution for us that I feel will resolve our issues at no extra cost. Sure, there may be a little more user interaction to verify the software is available for use, but all-in-all, I think this solution should work well for everyone. I / WDP really appreciate the thoughtfulness of your staff to work hard on finding us a reasonable solution instead of just saying we need to purchase more licenses. It shows that they care about their clients and their clients’ financial expenditures. As far as I’m concerned, they are an important part of the WDP team as well.
Thanks for the great service!”
– Leyla Scott Directors of Administrative Services, WDP & Associates.
“Before meeting M3TC, we never felt comfortable with the IT support we received from our previous vendors. We often felt overcharged for IT service or lack of service we were getting from these other firms. Since bringing M3TC onboard, we have been very pleased with the prompt, professional service provided by your consultants. We look forward to many more successful years of doing business together.
– Kevin Jackson, President, Whitener and Jackson Inc.
“Thanks to the M3 team! We now have an IT Strategy to follow. Secure backups for all of our critical data, but also cost-effective technology solutions that will facilitate our future growth.”
– Bill Trimmer, CEO, Professional Grounds
“You and your team should be commended on the great job you did working on this. Many of us are very impressed, and I heard people mention your name in particular more than once. Please extend my thanks and sentiments to the rest of the people working on the cut-over.
I cannot thank you enough for the work and time you put in to complete our cut-over under duress and in unusual circumstances. I believe this is a glimpse into the future we are creating here, and we are glad that you and the rest of M3TC are a part of our team.
I know we will have some bumps to smooth over and we’ve still got some work to do, but we are off to a great start. Thank you for your patience and hard work.”
– Brent Cato, Director of Accounting and Administration, Precision Wall Tech
“Very pleased with the whole conversation, when you don’t notice anything that’s the best evidence of a great job, well done. You all did a fantastic job and you are first on my list for any projects. Life with email here is much better. I’m most appreciative of all you’ve done and I’ve made our executive team aware of how successful the project was”.
– Richard von Gersdoff – Youth for Tomorrow
“As a small multi-disciplined engineering design firm, with sophisticated production software, M3 has demonstrated the expertise to manage the IT functions and maintain high-speed functionality for my employees. With their guidance, we have established a secure network and I now have confidence that our critical data is backed up and secure, yet also expandable for future growth.”
– Joe Plumpe, CEO, Studio 39
“The team is always courteous and helpful. They will try numerous avenues before escalating an issue. It is easy for them to hop onto my machine and get everything sorted out with very minimal effort on my part. Always a great experience.”
– Courtney Hernandez, RD Jones
“M3 Technology Consultants have served our church for over 7 years. Their management of our IT network has been superior. Our network continues to operate so much more efficiently than prior to M3’s arrival. Great technicians, customer service, and quality recommendations abound. They have led us through network expansion, system and security upgrades, and have allowed us to meet the needs of our growing congregation. Thank you M3 for a job very well done.”
– Debbie McKamey, Business Administrator, Pender United Methodist Church
As an M3TC client, you deal with real people, instead of an automated phone tree or time-delayed help desk. Our consultants manage your systems seamlessly so you can focus on running your business. With a solid reputation in the DC region for excellent customer service, we encourage you to read our reviews, and we look forward to learning more about your IT support needs.
-Joseph Migliozzi, President